Terms and Conditions
We can work out a payment plan that can work with your budget up to 3 months. Just give us a call and we can go over all the details.
Deposits and purchases on Animals :
There is a 25% Non refundable deposit to hold any animal. So Please be sure that you intend to purchase the animal before entering into a payment agreement. Any payments made are non-refundable. We can offer a credit for payments made to be applied to other animals in the event that you are unable to fulfill your commitment but you will loose your deposit. If for any reason we can not supply your animal your money will be refunded promptly. Additional terms may apply.
We withhold the right to change our terms at any time.
Live Arrival Guarantee:
Any and all animals are guaranteed to arrive alive, in good health, and correctly sexed. If you are not satisfied with your purchase, I must be notified within the first 4 hours of receipt. Animals will only be shipped with appropriate shipping temperatures, nothing below 40 and nothing above 90. Also, you must be there to accept the package; otherwise the guarantee will have to be void… Although I do prefer to ship only on Monday-Wednesday, I am very flexible with shipping and happy to work out the best shipping date suited for you to accept the package. Shipping will typically be done through Fed Ex Next Day Air.
We cannot be responsible for items lost or damaged in the mail.
Shipping Methods/Live Reptiles are FedEx overnight.
Not responsible for carrier delays beyond our control. Please open your boxes and inspect your order after signing the delivery receipt. We expect all shipments to be picked up within 4 hours of arrival if held at a FedEx location for pick up. Check or money orders welcome.